The process for requesting public records from the City of Austin will change from next month in response to the State’s adoption of Senate Bill 944.
The Texas Legislature amended the Public Information Act to specify exactly how members of the public may submit a Public Information Request to a governmental agency.
To comply with the law, beginning September 1, 2019, all emailed public information requests, including requests for the Austin Police Department, must be sent to firstname.lastname@example.org.
Any requests emailed to the address previously associated with APD records requests – email@example.com – will be deemed not received. Beginning August 15, 2019 through August 31, 2019 anyone emailing this address will receive an auto-reply message informing them of the changes and providing the new request information. On September 1, 2019 that email inbox will be closed.
Additionally, from Sept. 1, 2019, requests sent via fax will no longer be accepted.
There remain a number of ways by which a member of the public may request information, including: