Missed Pickups

Solid Waste Services collects garbage from almost 30,000 homes each day. Occasionally, crews miss a house. Sometimes the crews are not able to collect the material safely or efficiently. Sometimes they simply do not see the material. If there is a problem with the material that prevents collection, a notice will be left behind to let you know the problem.

What To Do for a Missed Pickup

If you haven’t received a notice and you placed the material at the curb by 6:30 a.m. on your collection day:

• Leave the missed items at the curb and call Solid Waste Services at 3-1-1.
• You may contact us by E-mail. Please include your address, a contact number and the items that were missed. Someone will come by to pick up the missed material as soon as possible.

To help prevent this from happening again, please review our guidelines, using the links on the main navigation bar to the left.