Code Enforcement
City codes protect the health, safety and quality of life of Austin residents. Solid Waste Services enforces many of these codes.
Common Code Violations
Click on any of the links below for general information about the violation.
How to File a Complaint
Most code enforcement cases are initiated by Austin residents. If you suspect a code violation in your neighborhood, please report it to Code Enforcement by calling 3-1-1 or by filing a complaint online. Once filed, a service request will be created for Code Enforcement and the matter will be investigated. If a problem reoccurs after having been corrected, please report the problem again.
Our Process
Once a complaint is filed, our investigators visit the site and confirm that a code violation is present. Then investigators may send a Notice of Violation to the property owners or issue a citation. The owners have a set amount of time to correct the violation. If property owners do not comply, Code Enforcement may take any of the following actions depending on the situation:
- Hire contractors to clean property, secure dangerous buildings or demolish dangerous buildings. Property owners will be billed for the labor plus an administrative fee.
- File criminal charges in municipal court.
- Place liens on property for unpaid bills.
- File a civil suit.
- Present housing cases to the Building and Standards Commission. The commission may issue repair orders with fines attached or a demolition order for non-compliance.
Timeline and Fines
An investigator usually visits the property within two business days. There is considerable variation in the time it takes before compliance is achieved depending upon the complexity of the case.
A conviction in criminal court carries fines of up to $2000 per violation.
Mission Statement
Our mission is to attain compliance with City codes regarding land use regulations and the maintenance of structures and premises through education, cooperation, enforcement and abatement to achieve a cleaner, healthier and safer City.
City Code
You may browse Austin’s Code of Ordinances at American Legal Publishing Corporation's web site.
Code Enforcement Overview
Common Complaints
Complaints Handled By Other Agencies
Public Assembly Code Enforcement (PACE) Team
Your Responsibility to Avoid Code Violations
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