Needs Assessment Survey Response
2009 Results
| Do you have an Austin Public Library card? |
|---|
| Yes | 88.9% | 2,216 |
| No | 11.1% | 277 |
| Total Responses | 2,493 |
| Do you only come to use the computers? |
|---|
| Yes | 8.3% | 206 |
| No | 70.3% | 1,748 |
| Computer and Library Card customer | 21.4% | 531 |
| Total Responses | 2,485 |
| How often do you visit the Library? |
|---|
| Daily | 13.0% | 321 |
| Weekly | 53.0% | 1,312 |
| Every 3 weeks | 23.3% | 577 |
| Every 6 months | 2.3% | 58 |
| Once a year | .9% | 23 |
| First time | 1.6 | 40 |
| Only when necessary | 5.9% | 145 |
| Total Responses | 2,476 |
| Is the Library the first place you go to meet your information needs? |
|---|
| Yes | 46.2% | 1,096 |
| No | 53.8% | 1,277 |
| Total Responses | 2,373 |
| How did you find out about the Austin Public Library? |
|---|
| Web | 10.6% | 202 |
| Friend | 22.7% | 433 |
| Advertisement | 1.6% | 30 |
| Lifetime user | 65.1% | 1,242 |
| Total Responses | 1,907 |
| What location do you visit the most? |
|---|
| John Henry Faulk Central | 9.7% | 215 |
| Carver | 4.4% | 97 |
| Cepeda | 1.8% | 39 |
| Hampton at Oak Hill | 8.3% | 183 |
| Howson | 5.3% | 116 |
| Little Walnut | 5.1% | 111 |
| Manchaca | 5.9% | 129 |
| Milwood | 8.0% | 175 |
| North Village | 1.1% | 24 |
| Oak Springs | 4.1% | 90 |
| Pleasant Hill | 4.7% | 104 |
| Ruiz | 3.6% | 80 |
| St. John | 2.1% | 46 |
| Southeast | 2.1% | 46 |
| Spicewood Springs | 7.5% | 165 |
| Terrazas | 2.4% | 52 |
| Twin Oaks | 4.1% | 90 |
| University Hills | 3.4% | 74 |
| Windsor Park | 4.0% | 88 |
| Yarborough | 6.7% | 148 |
| Total Responses | 2,206 |
| Have you attended any Library program(s)? |
|---|
| Yes | 25.5% | 618 |
| No | 74.5% | 1,804 |
| Total Responses | 2,422 |
| Did you find the specific title, or information, that you wanted? |
|---|
| Yes | 91.5% | 2,067 |
| No | 8.5% | 193 |
| Total Responses | 2,260 |
| Did you find the material by the author that you wanted? |
|---|
| Yes | 90.2% | 1,974 |
| No | 9.8% | 214 |
| Total Responses | 2,188 |
| What format do you use the most? |
|---|
| Book | 81.5% | 1,919 |
| Book on CD | 5.3% | 125 |
| CD (music) | 4.6% | 109 |
| DVD | 7.5% | 177 |
| VHS Video | .2% | 5 |
| e-book | .6% | 13 |
| Playaway | .3% | 7 |
| Total Responses | 2,355 |
| Do you feel safe at the Library? |
|---|
| Yes | 96.7% | 2,349 |
| No | 3.3% | 80 |
| Total Responses | 2,429 |
| Would you recommend the services of the Library to others? |
|---|
| Yes | 98.7% | 2,358 |
| No | 1.3% | 32 |
| Total Responses | 2,390 |
| Age |
|---|
| 18 years or older | 91.7% | 2,215 |
| Less than 18 years | 8.3 % | 200 |
| Total Responses | 2,415 |
| Gender |
|---|
| Female | 65.0% | 1,466 |
| Male | 35.0% | 788 |
| Total Responses | 2,254 |
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