Animal Services
Questions and Answers from the most recent public meetings in regards to the new shelter.

Town Lake Animal Center is the largest animal shelter in Central Texas, providing shelter to more than 23,000 animals each year and animal control services to all of Austin and Travis County. A division of the Austin/Travis County Health and Human Services Department, the shelter is an open-intake facility - no animal will be turned away.
What's New
Virtual Pet Behaviorist
Now you can get pet-behavior advice from ASPCA experts 24 hours a day, right from your computer. Our nationally recognized team of animal behaviorists offers possible solutions to a wide range of issues at no charge. Simply type your pet's behavior problem into our easy-to-use database, and you'll receive step-by-step advice without leaving home.
QLESS
Don't want to wait in line? TLAC has a new paging system!
Use your cell phone to reserve your place in line.
Call 512-687-1472 or text "town lake" to 310-740-7906
We'll call you when it's your turn.
Cat Adoption Notice
It's Indian Summer at TLAC and AHS. Both agencies are experiencing an influx of kitties and we need to find them forever homes fast. To encourage their rapid adoption, Town Lake Animal Center and The Austin Humane Society are reducing the Cat Adoption fees to $35.00 from Saturday 11/7/09 through Sunday 11/22/09.
So consider adding a loving companion to your life, and take advantage of this wonderful opportunity.
Hours of Operation
Shelter:
Monday - Friday, 11:30 a.m. to 7:00 p.m.
Saturday - Sunday, 11:30 a.m. to 5:00 p.m.
Closed City Holidays
Stray or unwanted animals can be safely dropped off at the shelter before or after hours in one of our overnight holding pens.
Animal Protection and Control:
Monday - Friday, 7:00 a.m. to 6:00 p.m.
Saturday - Sunday 7:00 a.m. to 5:00 p.m.
City Holidays, 7:00 a.m. to 3:00 p.m.
Officers on-call overnight to respond to emergencies
Administrative Offices:
Monday - Friday, 9:00 a.m. to 5:00 p.m.
Closed City Holidays
Location
1156 W. Cesar Chavez St
Austin, TX 78703
Click here for directions.
Mailing address:
Town Lake Animal Center
PO Box 1088
Austin, TX 78767
Programs
Town Lake Animal Center provides a number of animal-related services to Austin and Travis County, including Animal Protection & Control, a Pet Lost & Found, Pet Adoptions, Pet Registration , and Rabies Quarantine.
Because the shelter accepts accept all animals, regardless of health or behavior, and because there is a significant problem of pet overpopulation in our community, the shelter does euthanize animals that have no other humane option for lifetime care.



